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Unde

Vendor independent visibility into every identity verification.

Monitor and analyze your digital identity and eKYC funnel end to end: documents, OCR, MRZ, NFC, liveness and face match, across any provider, SDK version and market.

unde / kyc / funnel · week 40
Verification funnel · this week vs. last week
74.9%from 82.4%
  • Started
    100.0%
  • Document capture
    92.1%
  • OCR and MRZ read
    81.3%
  • NFC chip read
    79.0%
  • Liveness
    76.4%
  • Face match
    75.3%
  • Approved
    74.9%
This weekLast week
MRZ read failures by SDK version
  • Android SDK 5.2.038% of sessions14.7%
  • Android SDK 5.1.411% of sessions3.2%
  • iOS SDK 5.2.041% of sessions2.9%
  • Web capture 4.110% of sessions3.4%
Document success rate
  • Passport83.6%▼ 11.2
  • National ID95.8%▼ 0.4
  • Residence permit94.1%▼ 0.6
AI analysis

68% of the conversion drop is concentrated in passport captures on Android SDK 5.2.0, where MRZ read failures rose from 3.1% to 14.7% after Monday's release. Other document types and SDK versions are within normal range.

NextCompare SDK buildsOpen vendor ticket

“Why did KYC conversion fall this week?”

Unde checks every dimension of the verification funnel and isolates the documents, countries, SDK versions or stages that explain the change.

Dimension checkedResult
  • Verification stage
    Drop concentrated at OCR and MRZ read (▼ 7.9 pts)
    Anomaly
  • Document type
    Passport success ▼ 11.2 pts; National ID stable
    Anomaly
  • SDK version
    Android SDK 5.2.0 MRZ failures 3.1% → 14.7%
    Anomaly
  • Country of issue
    No single country effect
    Normal
  • Vendor
    No degradation on the vendor side
    Normal
  • Manual review
    Queue +34% as a downstream effect
    Anomaly
Finding: 68% of the decline comes from passport captures on Android SDK 5.2.0. Recommended: compare against 5.1.4 and open a ticket with the capture SDK owner.

Every stage of the identity funnel, measured.

From the first screen of onboarding to the final decision, including manual review.

01

Funnel and conversion

  • KYC funnel monitoring
  • Conversion optimization
  • Manual review monitoring
02

Documents

  • Document success rates
  • Document type analysis
  • Country analysis
  • OCR failure analysis
  • MRZ analysis
03

Biometrics and chip

  • Liveness failure analysis
  • Face match analytics
  • NFC analytics
04

Vendors and releases

  • Vendor performance comparison
  • SDK version impact analysis

Compatible with any identity provider.

KYC Intelligence works conceptually with any external KYC provider, and with in house capture flows. Your analytics belong to you, not to a vendor dashboard.

Normalized event model

Verification events from any provider are mapped to one schema: stage, document, outcome, reason, version.

Side by side comparison

Compare vendors, SDK builds and capture flows on the same metrics, for the same customer segments.

No lock in

Change or add identity providers without losing history or rebuilding your analytics.

Turn identity verification into a measured process.

See how Unde connects to your existing systems, investigates alerts and incidents with full context, and keeps every decision auditable.